Refund policy
At Adolph Walker, customer satisfaction is our priority.
Return Eligibility
Customers may request a return within 30 days of receiving their order.
To qualify for a return:
- Items must be unused and in original condition
- Items must include original packaging
- Proof of purchase is required
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Customized or personalized products
Refund Process
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery with photos of the item and packaging.
Contact
For return requests, please email:
support@adolphwalker.com